Your privacy matters to us at Ballush. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it. This Privacy Policy outlines the ways we handle your data to ensure your trust and confidence in our brand.
1. Information We Collect
We collect the following types of information to provide you with the best possible experience:
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Personal Information:
- Name, email address, phone number, shipping and billing addresses, and payment details.
- This information is collected when you make purchases, create an account, or subscribe to our newsletters.
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Usage Data:
- Information about your interaction with our website, including pages visited, time spent, and click activity.
- This helps us improve our website experience and tailor content to your preferences.
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Cookies and Similar Technologies:
- Cookies, pixels, and other tracking technologies collect data such as browser type, device information, and location (if enabled).
2. How We Use Your Information
We use the information we collect to:
- Fulfill Orders: Process transactions, handle shipping, and provide customer support.
- Improve Services: Analyze website usage to enhance user experience and product offerings.
- Communicate with You: Send updates, promotional offers, and important notifications (you can opt out anytime).
- Marketing and Advertising: Personalize your experience with targeted ads and recommendations.
3. Sharing Your Information
Your information is shared only under the following circumstances:
- Service Providers: With trusted partners like payment processors and shipping providers to complete your transactions.
- Legal Compliance: All legal proceedings related to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in New Delhi, India. This clause ensures that any disputes arising under this policy are resolved in a consistent and legally recognized forum.
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Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.
We do not sell or rent your personal information to third parties.
4. Cookies and Tracking Technologies
Cookies help us deliver a better browsing experience by remembering your preferences and analyzing website traffic. You can manage cookie settings through your browser. Note that disabling cookies may affect website functionality.
5. Data Security
We implement strong security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews of our data handling practices, encryption, and physical safeguards. Your information is stored in a password-protected database on servers secured behind a firewall, with access strictly limited.
While we strive to ensure the security of your data, no system is entirely immune to breaches. We cannot guarantee absolute security during data transmission over the Internet. Information you post in public discussion areas is accessible to anyone online.
As the Internet evolves, we may update our Privacy Policy to reflect necessary changes. However, any information we collect will continue to be used in accordance with the policy in effect at the time of collection.
6. Third-Party Links
Our website may include links to third-party sites (e.g., social media platforms). Please note that we are not responsible for their privacy practices. We encourage you to read their privacy policies when you visit these sites.