These Terms and Conditions ("T&Cs") govern your access to and use of the Ballush e-commerce website, its features, and our products. By using our website, you agree to comply with these terms. If you do not agree, please discontinue using our services.
1. Eligibility
· You must be at least 18 years old to register for an account or make purchases.
· If you are under 18, parental or legal guardian consent is required to use the website or its services
2. User Accounts
Account Creation:
· To access certain features, including personalized recommendations, order history, and faster checkout, users are required to create an account by providing accurate personal information, including name, email address, and password.
Account Security:
· You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.
· Notify us immediately at info@ballush.in if you suspect any unauthorized access to your account.
Account Suspension or Termination:
· Ballush reserves the right to suspend or terminate accounts in cases of:
○ Submission of false or misleading information.
○ Breach of these Terms and Conditions.
○ Engagement in fraudulent or illegal activities.
3. Information We Collect for Login Users
When you create an account or log in to Ballush, we collect the following data:
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- Personal Information: Name, email address, phone number, and delivery address.
- Account Activity: Your order history, saved preferences, and wishlist items.
- Security Information: Login credentials, which are encrypted to ensure protection.
For more details, refer to our [Privacy Policy].
4. Responsibilities of Registered Users
As a registered user, you agree to:
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- Provide accurate and updated personal details.
- Keep your account details secure and notify us of any suspected breaches.
- Use your account solely for personal, non-commercial purposes unless otherwise authorized.
- Refrain from sharing your account with others.
5. Purchases and Payments
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Order Confirmation: An order is confirmed only after payment is successfully processed. You will receive an order confirmation via email with your purchase details.
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Payment Methods: We accept multiple payment methods, including debit/credit cards, UPI, net banking, and third-party payment gateways.
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Failed Transactions: If a transaction fails but the amount is debited, it will be refunded as per the payment gateway’s policies.
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6. Benefits of a Ballush Account
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- Order Tracking: Easily monitor your orders and their delivery status.
- Faster Checkout: Save billing and shipping details for quick, hassle-free transactions.
- Personalized Recommendations: Receive suggestions tailored to your skincare and haircare needs.
- Exclusive Offers: Unlock member-only discounts, early access to sales, and free samples on select orders.
7. Account Deletion
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- If you wish to deactivate your account, you can do so by contacting our support team at info@ballush.in
- Upon account deletion, all saved information will be removed except as required for legal, accounting, or operational purposes.
8. Data Protection for Login Users
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- We implement industry-standard security measures to protect your personal information.
- Login data and account activities are stored securely and used only to enhance your experience on our platform.
Legal & Liability
All information on this site is provided “as is” without warranty. We are not liable for any damages arising from the use of this site. External links are not under our control, and we are not responsible for their content. By using this website, you agree to these terms.